Our booking process is designed to be simple and convenient. To get started, browse our collection of cars and select the one that suits your preferences. Next, choose whether you would like to pick up the car or have it delivered to your desired location. Before finalizing the reservation, please ensure you have valid identification and proof of full coverage insurance ready. Once that’s taken care of, sign our digital agreement to confirm the reservation details. Complete the payment process, and you’re all set!

The mileage allowance varies depending on the vehicle type you choose. For our exotic class, you will have 100 miles per 24 hours included with your booking. If you opt for our luxury class, you will have 130 miles per 24 hours included. Should you require additional miles, you have the option to purchase them before receiving the vehicle.

To book a car with Monarq, you must be at least 23 years old. A valid US driver’s license is required — international and out-of-country licenses are not accepted.

Yes, taxes are applicable. In our New York location, there is an 8.63% local tax and a 12% New York State rental tax.

To confirm a reservation, full payment for the rental is required upfront. Same-day cancellations are not permitted. If you need to cancel within 7 days of your reservation period, you have the choice to transfer the reservation to another qualified renter or receive a 50% credit towards your next rental, valid for one year. Bad weather alone does not justify cancelling a rental — the vehicle remains reserved unless extreme weather conditions result in state or government road closures. If you encounter such conditions while using a Monarq vehicle, please contact us promptly. We prioritize your safety and will extend your rental at no extra cost.

Yes, having auto insurance is a requirement to rent from Monarq. The most straightforward method is to maintain an active and valid insurance policy for a vehicle you own or lease. We will confirm this directly with your insurance provider. Customers must carry comprehensive auto insurance, including liability, comprehensive, and collision coverage. Most of our vehicles are covered under an insurance policy with typical limits of 100k/300k/100k. Your personal vehicle type does not affect your eligibility — as long as your insurance policy is current and in good standing, it covers damages to our rental vehicles just like it would for your personal vehicle in an accident. American Express cardholders can opt for the ‘Premium Car Rental Protection’ program, which provides coverage specifically for Monarq rental vehicles. This option is available directly through American Express.